Privacy Policy

Last Updated: April 28, 2025

1. Introduction

AskBibleVerse ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and any related services (collectively, the "Service").

We encourage you to read this Privacy Policy carefully to understand our practices regarding your information. By accessing or using the Service, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

This Privacy Policy applies to all users of the Service, including those who use the Service without an account or subscription.

2. Information We Collect

We may collect several types of information from and about users of our Service, including:

2.1 Personal Information

Information that identifies, relates to, describes, or can be associated with you ("Personal Information"), including:

• Identifiers: Your name, email address, username, account password, and other similar identifiers.
• Contact Information: Your address, telephone number, and other contact details.
• Financial Information: Payment method details, billing information, and transaction history when you purchase premium services (note that complete payment information is processed by our payment processors, not stored directly by us).
• Profile Information: Your preferences, interests, and favorite Bible passages.

2.2 Usage and Device Information

Information about how you use the Service and the devices you use to access the Service, including:

• Device Information: Information about your device, such as hardware model, operating system, unique device identifiers, and mobile network information.
• Log Information: Details of your use of the Service, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Service.
• Usage Patterns: Information about how you interact with our Service, including pages you visit, features you use, searches you conduct, and time spent on certain pages.
• Location Information: General location information based on your IP address or more precise location if you grant permission.

2.3 User-Generated Content

Information you provide through the Service, such as:

• Notes you create while studying Bible passages
• Questions you ask through the AI chat feature
• Custom study plans you create
• Feedback and responses you provide to us

2.4 Information Collection Methods

We collect information through:

• Direct Interactions: Information you provide when you create an account, subscribe to premium features, contact us, or otherwise interact with the Service.
• Automated Technologies: As you navigate through and interact with our Service, we may use automatic data collection technologies including cookies, web beacons, and similar technologies to collect certain information about your equipment, browsing actions, and patterns.
• Third Parties: We may receive information about you if you choose to log in through a third-party service like Google or Facebook.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve the Service
• Create and manage your account
• Process transactions and send related information
• Personalize your experience with customized content, features, and recommendations
• Improve the AI-powered Bible study and question-answering features
• Respond to your comments, questions, and requests
• Send you technical notices, updates, security alerts, and support messages
• Communicate with you about products, services, offers, and events offered by us
• Monitor and analyze trends, usage, and activities in connection with our Service
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as:

• Cloud storage providers
• Payment processors
• Analytics providers
• Email service providers
• Customer service providers

These third parties are only permitted to use your information to provide these services to us and are required to keep your information confidential.

4.2 Business Transfers

If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you (for example, via email or a notice on our website) of any such change in ownership or control of your personal information.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). We may also disclose your information to:

• Enforce our Terms of Service and other agreements
• Protect the rights, property, or safety of AskBibleVerse, our users, or others
• Prevent or investigate possible wrongdoing in connection with the Service

4.4 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

5. Data Security

We have implemented reasonable measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. These measures include:

• Encrypting the transmission of sensitive information using secure socket layer technology (SSL)
• Storing your information in secured environments with restricted access
• Regularly reviewing our information collection, storage, and processing practices
• Restricting access to your information to our employees, contractors, and agents who need to know that information in order to process it for us

However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Service. Any transmission of personal information is at your own risk.

6. Data Retention

We will retain your personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider:

• The amount, nature, and sensitivity of the personal information
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process your personal information and whether we can achieve those purposes through other means
• The applicable legal, regulatory, tax, accounting, or other requirements

In some circumstances, you can ask us to delete your information. In some circumstances, we may anonymize your personal information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

7.1 Access and Information

You have the right to request information about the personal information we collect about you and how we use it.

7.2 Correction

You have the right to request that we correct inaccurate or incomplete personal information concerning you.

7.3 Deletion

You have the right to request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

7.4 Restriction of Processing

You have the right to request that we restrict the processing of your personal information in certain circumstances, such as when you contest the accuracy of your personal information.

7.5 Data Portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller without hindrance.

7.6 Objection

You have the right to object to the processing of your personal information in certain circumstances, such as when the processing is based on our legitimate interests.

7.7 Opt-Out of Sale or Sharing

If applicable, you have the right to opt out of the "sale" or "sharing" of your personal information as those terms are defined under applicable laws such as the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). However, please note that we do not currently sell or share your personal information as defined by these laws.

7.8 How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We may need to verify your identity before responding to your request. We will respond to your request within a reasonable timeframe, typically within 45 days, though it may take us up to 90 days to fully respond.

Please note that some of these rights may be limited or unavailable depending on your location and applicable laws.

8. Children's Privacy

Our Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as quickly as possible.

If you believe that we might have any information from or about a child under 13, please contact us using the information provided in the "Contact Us" section below.

9. Cookies and Tracking Technologies

We and our service providers use cookies, web beacons, and similar technologies to collect information and enhance your experience on our Service.

9.1 Cookies

Cookies are small text files that are stored on your device when you visit a website. We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until you delete them or they expire).

We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the Service to function properly and cannot be switched off in our systems.
• Performance/Analytics Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Service.
• Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization.
• Targeting Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant ads on other sites.

9.2 Web Beacons

Web beacons (also known as pixel tags or clear GIFs) are small electronic images that may be used on our Service or in our emails to help deliver cookies, count visits, and understand usage and campaign effectiveness.

9.3 Your Choices

Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Service.

You may also opt out of certain tracking technologies through your browser settings or by using the opt-out tools provided by third-party analytics services we use, such as Google Analytics.

10. International Data Transfers

We are based in the United States and the information we collect is governed by U.S. law. If you are accessing the Service from outside the United States, please be aware that information collected through the Service may be transferred to, processed, stored, and used in the United States and other jurisdictions. Data protection laws in the U.S. and other jurisdictions may be different from those of your country of residence.

By using the Service or providing us with any information, you consent to the transfer, processing, storage, and use of your information in the United States and other jurisdictions as set forth in this Privacy Policy.

11. California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) provides you with specific rights regarding your personal information. This section describes those rights and explains how to exercise them.

11.1 Right to Know and Access

You have the right to request that we disclose certain information to you about our collection, use, disclosure, and sale of your personal information over the past 12 months, including:

• The categories of personal information we collected about you
• The categories of sources from which the personal information was collected
• Our business or commercial purpose for collecting, selling, or sharing personal information
• The categories of third parties with whom we share personal information
• The specific pieces of personal information we collected about you

11.2 Right to Delete

You have the right to request that we delete any of your personal information that we have collected from you and retained, subject to certain exceptions.

11.3 Right to Correct

You have the right to request that we correct inaccurate personal information that we maintain about you.

11.4 Right to Opt-Out of Sale or Sharing

You have the right to opt-out of the sale or sharing of your personal information. However, we do not currently sell or share your personal information as defined by the CCPA/CPRA.

11.5 Right to Limit Use and Disclosure of Sensitive Personal Information

You have the right to limit our use and disclosure of sensitive personal information to certain business purposes. However, we do not currently use or disclose sensitive personal information for purposes that would be subject to this right.

11.6 Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA/CPRA rights.

11.7 Exercising Your Rights

To exercise the rights described above, please submit a verifiable consumer request to us by:

• Emailing us at privacy@askbibleverse.com

Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information.

The verifiable consumer request must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes to how we treat our users' personal information, we will notify you by email to the email address specified in your account and/or through a notice on the Service.

The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Service and this Privacy Policy to check for any changes.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@askbibleverse.com